SECTION I. GENERAL PROVISIONS.

1. This document (hereinafter referred to as the "General Conditions") sets out the conditions for the use of a specialized application under the trade name "FRISBEE" or "FRISBEE" (hereinafter referred to as the "Mobile Application" or "the Application" only). for access of a user - a natural person or a legal entity ("User") to an online technological platform that provides electronic services for control and reporting of performed transport tasks assigned by one user to another on the territory of the Republic of Bulgaria ("Frisbee Platform").

The purpose of the software product is to allow persons, mainly, but not only in an official legal relationship to assign each other tasks to perform transport activities, by monitoring the implementation of the assigned task through the application.

2. The platform is a software product that performs positioning, distribution, receipt, reception and tracking of orders from one user of the platform to another, which is developed and operated by Frisbee Group Ltd. ("Frisbee Group"), with UIC 201164111. The mobile application provides Users with access and opportunity to use the functionalities of the Frisbee Platform. Frisbee Group has the right to distribute the Application and provide Users with access to use the services available through the Application, in accordance with a marketing policy, which is determined entirely and exclusively at its discretion.

3. The text of these General Terms and Conditions is available on the Operator's website at frisbee.serives in a way that allows its storage and reproduction.

4. The mobile application can be downloaded, installed and used by all Users via a mobile device (portable electronically equipped equipment, eg mobile phone, tablet, etc.), which allows and provides connection to the Internet and has an operating system compatible with the Application.

SECTION II. REGISTRATION. ACCEPTANCE OF THE GENERAL TERMS.

5. A necessary condition for the Users to be able to use the services available through the Application is to register on the Website frisbee.serives in accordance with the given instructions, by creating a user profile in the Platform or to download the application through appstore.com on your mobile phone and accept the general terms and conditions and privacy policy. The agreement between Frisbee Group and the User regarding the use of the Mobile Application and the services available through it, including these General Terms and Conditions, enters into force after successful registration of the User for the service and creation of his profile.

6. The Mobile Application is not intended for children or persons under 14 years of age, and they must not use the Mobile Application or send personal information through it.

7. In order to register and create a user profile, the User must have a valid e-mail address ("email") and fill in all marked as mandatory fields in the electronic form available through the Application. Each User can register only one user profile with one email. When registering, the User also indicates the name, surname and surname, telephone number and password. Through his e-mail address and password, the User gets access to his user profile and the opportunity to use the services of the Mobile Application.

8. The user guarantees and is responsible for the fact that the data provided during the registration process are correct, complete, accurate and not misleading, and undertakes to update his account in a timely manner in case of change. FRISBEE GROUP reserves the right to refuse registration or terminate the registration of a person for whom it has received information that it indicates or uses incorrect or foreign data.

9. In the process of creating the user profile and registration the User makes an explicit electronic statement within the meaning of the Electronic Document and Electronic Signature Act, declaring that he is familiar with the General Terms, accepts them, agrees with them and undertakes to observes.

10. The non-acceptance of the General Terms and Conditions in the process of creating the user profile leads to inability for the User to use the services provided through the Application.

SECTION III. USE OF THE MOBILE APPLICATION. SCOPE OF SERVICES.

11. The application is designed and available in versions for work on Android, iOS, Windows and Mac OS operating systems. To use it, the User must have a mobile or computer device with the appropriate operating system that has an Internet connection.

12. The application enables a User to assign and control transport assignments to another User, as well as to receive information in connection with the assigned. The User may create his own group of Users to carry out commercial activities related to transport. The application allows users to communicate through it by attaching files and photographic images. The application allows locating the location of the User at any time, from the moment of turning on the application based on GPS functionalities by sending data to the Head of the group.

13. The mobile application assists the Assigning User by visualizing the route of another User on the basis of cartographic information publicly available on the Internet. FRISBEE GROUP is not responsible for incorrect route due to discrepancies with the specific traffic situation at a time.

14. The scope of the service provided by Frisbee applies to the entire territory of the Republic of Bulgaria.

15. The application enables the User to monitor in real time the movement of the person to whom the task is assigned, as well as to complete the task by following instructions. The User assigning realtime tracking of the movement of the vehicle in which the User is located. It also enables the User, after performing the task assigned to him, to photograph the location where he is and to certify to the Manager the performed service / work.

16. FRISBEE GROUP has the right, at its discretion, not to administer a group of Users, made through the Mobile Application, in case of incorrectly filled in data during registration or in case of motivated suspicion of false or malicious order.

17. Downloading and using the Application is free for the User. Users pay a fee specified in the tariff set on the Frisbee Group website www.frisbee.com.

18. FRISBEE GROUP reserves the right to introduce a fee for downloading and / or using the Application. If it decides to introduce such a fee, FRISBEE GROUP will inform the User on its website or through the Application, giving him the opportunity to terminate the use of the services.

19. The User agrees that Frisbee Group has the right at any time to change the user design and interface, functionalities or other parameters of the Application, as well as the services provided through it, at its own discretion and without notice to Users. The user agrees that there may be differences in the vision and functionality of the Application in the different operating systems for which it is intended.

20. FRISBEE GROUP reserves the right, in its sole discretion, to make valid notifications to the User through the Application, on the Frisbee.com website or through a message to the e-mail address contained in the registered profile of the User.

21. The application is used for your internal business personal use and is not for resale or other transfer or disposal to another person or entity. The application uses a card and other data licensed to Frisbee by third parties in order to be used by Users.

SECTION IV. OBLIGATIONS AND RESPONSIBILITIES OF THE USER.

29. The User undertakes to use the Application and its functionalities and content in good faith and only in accordance with their purpose.

30. The user is fully responsible for the completeness and accuracy of the data specified in the creation of the user profile and undertakes to update his user profile in a timely manner when changing this data.

31. The user is fully responsible for the correctness of the data provided by him when ordering a service through the Application.

32. The user is obliged to provide at his own expense the necessary mobile device for use of the Application, as well as connection of this device with the Internet.

33. The user is obliged to store the data for access to his user profile in a way that does not allow the same to become available to third parties. The user is completely responsible for all actions of third parties to whom he has provided his data for access to the user profile. The User undertakes to immediately notify the Operator upon receipt of information about illegal use of user password and / or e-mail for access to the services provided through the Application.

34. The user is responsible for getting acquainted in advance with the conditions for using the desired taxi services, as well as for their modification or cancellation.

35. The User undertakes not to use the Application to commit malicious acts. Malicious actions are actions or omissions that violate Internet ethics or cause property or non-property damage to persons connected to the Internet or associated networks, sending spam, gaining access to resources with foreign rights and passwords, using vulnerabilities in systems for their own purposes. benefit or obtain information, damage or destroy systems or information arrays, send or cause "Trojan horses" or cause the installation of viruses, disrupt the normal operation of other Internet users and associated networks, perform any action, which may qualify as a crime or administrative violation under Bulgarian law or other applicable law.

SECTION V. LOCATION AND ROUTE

36. In order to use the Frisbee Application, you must record information about the User's route, including the trading point and the route you are instructed to follow, and you must periodically obtain a GPS location from the User's GPS hardware from a wireless device. Also, the User, after turning on his GPS location from his mobile device, agrees to continuously record and store information related to his location. Using the Frisbee Application, the User allows Frisbee GROUP to access your GPS hardware and otherwise receive information about the User's location and route, as well as to record, store and display such information in the Application of the User who ordered the transportation. This information is processed in accordance with the Privacy Policy. By using the Frisbee Application, the User declares that he accepts the privacy policy of Frisbee Group.

37. The User is obliged to turn off his GPS location when performing the assigned task by another User of the Frisbee Application. In case he fails to do so and his location data is processed after performing the task assigned to him, the latter may request deletion of the last of the registers of Frisbee Group.

SECTION VI. DISCLAIMER.

38. FRISBEE GROUP will take due care to ensure continuity and error in the operation of the Frisbee Application and Platform. However, the User agrees that access to the services provided through the Application may be interrupted or impeded due to prevention, troubleshooting or operation of the functionality of the Application.

39. The user agrees that:

39.1. Frisbee Group is not responsible for damages and / or lost profits in case of restriction or inability to use the services provided through the Application, due to prevention, troubleshooting or work on the functionalities of the Mobile Application or the Frisbee Platform, or due to other actions aimed at improving or optimizing the services provided;

39.2. FRISBEE GROUP does not guarantee continuity and absence of errors in the operation of the Frisbee Application and Platform. Frisbee Group does not guarantee that the services provided through the Application will fully meet all requirements and / or expectations of the User for quality or other parameters of these services, if and to the extent that they are not under the control of the Operator.

39.3. FRISBEE GROUP is not liable for damages caused to the User when using the Mobile Application, unless they are caused intentionally or through gross negligence.

39.4. Frisbee Group is not responsible for problems that may arise due to accidental technical factors, for problems that may arise due to the type, characteristics or quality of the mobile device or Internet connection used by the User, as well as from external interference of third parties. Frisbee Group is not responsible if the User's mobile device is not compatible or if he downloads the incorrect version of the Application for his mobile device.

39.5. Frisbee Group does not guarantee the smooth operation of the Application and access to the services provided through it, in case the User has downloaded the Application from a place or in a way other than those specified.

39.6. FRISBEE GROUP has no obligation to constantly monitor the content published by the User under item 53 of these General Terms. The user publishes this content at his own risk and responsibility. In this sense, the User accepts that such content does not necessarily reflect the opinion of Frisbee Group, nor is the latter responsible for the accuracy or appropriateness of any comments, opinions, comments, suggestions and other information published by the User. However, Frisbee Group reserves the right, in its sole discretion, to block or remove (in whole or in part) any user content that it deems inconsistent with these Terms and Conditions, infringes or may infringe the intellectual property rights of third parties, infringes the privacy or peace of third parties, or otherwise unacceptable to him.

SECTION VII. PERSONAL DATA.

40. In the process of registration and when using the Application, the User will collect data that can individualize him (personal data). The User collects personal data only to the extent and in the form necessary for the use of the Application and the provision of the services available through it. Such data are, but are not limited to: name, telephone number, e-mail address, GPS location, in some cases a unique mobile device number, data under item 25 above.

41. Identification of the User in order to reproduce his statement both for acceptance of the General Terms and for use of all functionalities of the Application is done through the data stored in log files, storage of the IP address of the user, as well as through storage of any other information provided by the User or available from sources of public information.

42. By accepting these General Terms and Conditions, the User declares that he provides his personal data voluntarily and gives his consent for these data to be collected and processed for the purposes of using the Application and providing the services requested through it.

43. By accepting these General Terms and Conditions, the User gives his explicit consent to receive advertising and information materials, as well as other messages for the purposes of direct marketing from the Operator or from a Taxi Service Provider to the e-mail address specified in his user profile. or when requesting a service. Refusal to receive such materials and messages may be made at any time through a special link (link) available in the content of each sent message or material.

44. The collection and processing of personal data of the User will be carried out in compliance with the legal requirements.

45. Information and personal data provided by the User will not be used, provided or brought to the notice of third parties outside the cases and under the conditions provided in these General Terms and Conditions and applicable regulations. This obligation is waived in case the User has provided incorrect data or has committed malicious acts. Disclosure of personal data is permissible in cases where: a) this is provided for in these General Terms and Conditions or the user has given his explicit consent at registration or at a later time; b) this is necessary for fulfillment of a normatively established obligation of the Operator and / or the operator of the Platform; (c) the information is requested by public authorities or officials who, under current legislation, are empowered to request and collect such information in accordance with statutory procedures; d) the information regarding the personal data is provided to employees or subcontractors of the Operator for activities related to the performance of their official duties in connection with the functioning of the Mobile Application and the system; (e) disputes between the parties are settled; f) in other cases provided by law. 46. FRISBEE GROUP is not responsible for the protection of personal data in cases of force majeure, accidental event or malicious actions of third parties, as well as in cases where the User has made this information available to third parties.

SECTION VIII. INTELLECTUAL PROPERTY.

47. All elements of the content of the Application, including, but not limited to, its program code, trademarks, logos, symbols, design, photographs, graphic elements, navigation tools and texts are subject to protection under the Copyright and Related Rights Act. rights, the Law on Trademarks and Geographical Indications and other normative acts regulating the protection of intellectual property rights, and may not be used in violation of applicable law.

48. The user has the right to use all services and information contained in the Annex, provided that he does not infringe the intellectual property rights over them.

49. The User undertakes not to perform actions that aim or result in reverse engineering, decompilation, disassembly, adaptation or modification of the Application and / or the Site, including their source code, content or any other be a system associated with them.

50. Based on the rights owned or controlled by Frisbee Group, no licenses or rights are granted to the User, except for the licenses and rights explicitly granted to the User in these General Terms and Conditions.

SECTION IX. CHANGES IN THE GENERAL TERMS AND CONDITIONS.

51. FRISBEE GROUP reserves the right to change and / or supplement the General Terms and Conditions at any time at its sole discretion. The change will be considered known to the User from the moment of their publication on the designated place in the Application or on the Website www.frisbee.com. It is considered that the User agrees and accepts the changes if after their publication he makes a valid order for a taxi service through the Application.

52. In case of disagreement with the General Terms after the moment of creating the user profile (regardless of whether the General Terms have been changed or not), the user is obliged to terminate the use of the Application and the services provided through it. Otherwise, it will be considered that the User agrees with the conditions and has undertaken to comply with them.

SECTION X. TERMINATION.

53. The User has the right at any time to uninstall the Application installed on his mobile device, thus terminating permanently the access to it and the use of the services offered through it, respectively the contract between the parties.

54. FRISBEE GROUP has the right to terminate or suspend immediately and without notice the User's access to the services of the Mobile Application, as well as maintaining its registration, when it deems that the User uses the Mobile Application or the services provided through it, contrary to these General conditions, the applicable Bulgarian legislation, the rights and legitimate interests of third parties or good manners. In this case, the User's contract for use of the Mobile Application is considered automatically terminated from the date of termination of its registration.

55. Upon termination of the contract, regardless of the grounds, the User's access to his profile, as well as to the services provided through the Mobile Application shall be suspended. FRIZBY GROUP reserves the right in this case to store the information provided by the User until now.

SECTION XI. DISPUTE RESOLUTION AND APPLICABLE LAW.

56. Disputes between the Operator and the User are resolved through bona fide negotiations between them. In case of disagreement, each of the parties may refer the dispute to the competent Bulgarian court in Sofia (Sofia District Court or Sofia City Court, depending on the generic jurisdiction of the dispute).

57. In the application and interpretation of these General Terms and Conditions, the Bulgarian legislation shall apply.

SECTION XII. CONTACTS REGARDING THE USE OF THE APPLICATION.

58. Contact address: Frisbee Group Ltd., with UIC 201164111, with correspondence address: Knjaz Alexandar Batemberg 28, 6000 Stara Zagora, Bulgaria, e-mail: „ info@frisbee.services

59. In case of current problems with the use of the Mobile application, the User can call the Frisbee Group call center at: +359888657373

60. When inquiring, claiming or making other requests to the Operator, the User should provide his full name, address and contact telephone number.

SECTION XIII. FINAL PROVISIONS

61. These General Terms and Conditions have been adopted by a decision of the Manager of Frisbee Group OOD and shall enter into force on March 1, 2022.